Community Guidelines

COMMUNITY AND Q&A GUIDELINES

Welcome to the harpli™ community! This is a safe space to discuss all things harp related.

We want everyone to be part of our community and have their voice heard.

We encourage your feedback and aim to respond to your comments as soon as possible. While we do moderate this community, we welcome open discussion. 

To help everyone enjoy our community, we ask that when you post, you keep in mind the following: 

  • We don’t allow defamatory, indecent, offensive, profane, discriminatory, misleading, unlawful or threatening comments. 

  • Personal attacks, name-calling, trolling and abuse will not be tolerated.

  • Spamming, posting promotional material or posting links to third party websites is not permitted.

  • We reserve the right to delete comments at our discretion and block any repeat offenders. We will remove content that is fraudulent, deceptive or misleading.

  • Coordinated group attacks will not be tolerated. 

  • Respect that other people in the community have had different life experiences and may have a different perspective to yours. We welcome different viewpoints here at harpli™.

  • Our community is a private place. However we still encourage you not to post personal information that you would not be comfortable sharing with a stranger. We recommend that you don’t post any information that may identify you or anyone else, such as your address, email address or phone number. If you feel you need to share personal information please use the direct message feature instead of the Community Feed.

  • Employees participating in the discussion in our community are reminded of the staff social media guidelines.

If you a question about a product or service of ours, please get in touch via our support area at /support

If you’d like to chat with a customer service representative, please get in touch with us at: support@

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