UPGRADE TO TOTALLY PROTECT YOUR HARP
HarpCare™
SAVE HUNDREDS
- Up to 26 free replacement strings per year
- Free replacement parts
- Free replacement accessories
- Repair tutorial videos for you to follow at home
- Repair tutorial videos for you to follow at home
Total HarpCare+™
SAVE THOUSANDS
- Everything in HarpCare™ plus:
- Full replacement when harp is damaged beyond repair
- Full replacement when your harp is stolen
- Ability to ship to us for repair
- Reimbursement for labor from repair work locally
What If I Damage The Harp Beyond Repair?
Total HarpCare+ has your back here. If you accidentally drop or damage your Starter Harp™ and there is more damage than can be repaired you are not going to go through this alone. With Total HarpCare+ we will replace your damaged harp with a new or Certified Good As New Starter Harp™ that has been returned to us. By adding Total HarpCare+ to your Starter Harp™ you can play with peace of mind knowing you are protected.
First, don't worry, we have you covered. First you will file a police report locally detailing what happened. Once you get your copy and submit it through support our harp happiness engineers will walk you through the process. With Total HarpCare+ we will replace your stolen harp with a new or Certified Good As New Starter Harp™ that has been returned to us. By adding Total HarpCare+ to your Starter Harp™ you can play with peace of mind knowing you are protected.
NO you do not! Not only does your Starter Harp™ come with a full spare set of strings that you can use immediately but when you add HarpCare™ to your Starter Harp™ you can also get 26 additional strings per year for absolutely FREE. We also have videos that walk you through changing your strings step by step.
What If I Damage The Harp?
Experience more protection with Total HarpCare+. You will be eligible for reimbursement for local repair costs when you get your repair approved by a harp happiness engineer through support. Additionally we have you covered with the ability to get FREE hardware and accessory parts to repair or replace the compromised part on your own should you choose.
What Do I Do If Something Breaks And I don't Know How To Fix It?
Yes it is true we have detailed step by step videos ready to show you how to repair the most common issue that may arise on your harp journey. However when you upgrade to Total HarpCare+™ these repairs are taken care of for you.
What if I change my mind?
You can cancel your HarpCare™ or Total HarpCare+™ program subscription at any time. Your weekly payments will stop immediately. If you have paid an annual plan your coverage will continue until the end of the paid period and no additional years will be charged. At this time your protection against any parts, harp replacements due to theft or damage, and repair labor reimbursements will end.